In 2014, Leslie Cottenjé, Joeri Pansaerts and Bram De Vos incubated the idea of building a platform that automates listening to customer feedback. Using artificial intelligence, Hello Customer analyzes emotions and experiences, allowing organizations to optimize their offerings and services to increase revenue and lower costs.
Hello Customer allows organizations to increase revenue and lower costs. We gather all your customer feedback across platforms, run it through our AI language engine, and show you where to take action to be a market leader.
We were founded in 2015 by Leslie Cottenjé, Bram De Vos and Joeri Pansaerts. We secured 8 million in 2 funding rounds in 2018 and 2020. With offices in Belgium, The Netherlands, and France, we are on a mission to grow worldwide to be the leading CX solution for international B2C enterprises.
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